What Majestic Paws’ Clients are Saying

If you want the absolute best care, exercise, and entertainment for your dog or cat, who will you turn to for recommendations? Other pet owners who love their pets, of course.

We have compiled a list of reviews, recommendations, and testimonials about our dog walking, cat sitting, and overnight services so you can be sure you’re making the best decisions for your best friend.

Reviews and Testimonials

Aggie LemoineAggie Lemoine
15:22 29 Apr 22
We have been using Majestic Paws for over three years now. They do a great job with our dog who is frequently able to talk them into chasing squirrels in the park. They have also been great about giving him food or meds when needed. Our dog walker Bill is easy to communicate with and our dog is always happy to see him. Most of the time the same person does the walk which makes it easy on our dog as he isn't great with strangers in the house.
Dena GhoneimDena Ghoneim
22:04 27 Apr 22
Great dog walking company! They are dedicated to making sure that my pups are taken care of.
Elyse DillonElyse Dillon
02:40 13 Apr 22
We've been using Majestic Paws for the last two years and couldn't imagine entrusting our dog with anyone else. Our pup Dante has a few "special needs" and every walker at MP goes above and beyond to make him comfortable and cared for. Every walk is accompanied by several pics of updates of how Dante is doing. They are reliable and trustworthy. We feel so lucky to have heard of Majestic Paws and you will not be disappointed!
Rodolfo OrtizRodolfo Ortiz
17:37 07 Apr 22
We’ve been using Majestic Paws for afternoon walks for about 2 months. They are extremely reliable, even when the weather is terrible. The owner, John, communicates really well and always makes sure a walker comes within the predefined time window when the regular assigned walked isn’t available. The app they use works well and I always get a message when the walker is arriving and leaving and a status report of how the walk went complete with pictures. Highly recommend.
Alexis SmolyarAlexis Smolyar
19:50 05 Apr 22
Majestic Paws is an amazing dog walking company. The owner, John, is helpful and always communicates updates, weather changes, etc. The app is great and shows if your dog was walked, fed, given water, played with, the route they took, and what they did on their walk. The walker also includes pictures of your dog on the walk. I've met my walker, Les, in person a couple of times and I could tell they really love dogs and their job. I did a lot of research before settling on Majestic Paws and they've met and exceeded my expectations.
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“We have been using Majestic Paws for approximately a year now and are very happy with their services. Our dog walker, Ray, is reliable and timely. He sends us great pictures and narratives about his time with our dog. I can tell from the things he writes that he really knows our dog’s personality, quirks, and preferences. The management is also top-notch:  Owen and his team are organized, communicative, and more than fair. I would highly recommend Majestic Paws!”

Valerie Brummel on Facebook

“Reliable, warm, and loving. Total peace of mind when traveling. And the photos rock!” 

Wendy Sokoluk on Facebook

“Majestic Paws deserves a bazillion stars. It is that reliable. It is that dog friendly. Their dog walkers are simply stellar. Please, if you have any kind of pet, give them a call. You will not be disappointed and your pet will adore them. Trust me.” 

Nancy Lamkin on Facebook

“After having really bad experiences with two different dog walking companies (six-minute walks when paying for 30, not friendly to my dog, stealing beer from my fridge, all caught on camera), this was an aspect of my life adding a lot of unnecessary stress. I am extremely happy to have found Majestic Paws to not have to deal with that anymore.

I met with the manager who was responsible, articulate, and friendly when addressing my concerns. They have GPS, an app, and check-in check-out that ensures I am getting what I paid for. The billing is very straightforward. Their policies are flexible and accommodating. My walker, Julie, is easy to communicate with, on-time, and responsive when I have special requests.

I’m just hoping they cover my new neighborhood when I move.”

Evan A. on Yelp

“I have been with Majestic Paws for a year, and I honestly couldn’t be happier with the service provided. I always felt comfortable having the walkers access my home to walk my Louie. They always took such good care of my Louie and gave him hugs and kisses like he was one of their own. They took a bunch of pictures and uploaded them through the app (which is also easy and very user-friendly). Overall, I would 100% recommend this business to other dog owners in the city! They’re reliable, very communicative and proactive, and great walkers!!”

Vanessa P. on Yelp

“We have had two walkers with this service, and both were fantastic! You can tell Majestic Paws cares about the service they provide. We had Brianna in Printers Row and Megan in Roscoe Village. They both loved our dog and he loved them! I would 100% recommend hiring Majestic Paws.”

Jennifer F. on Yelp

“I love Majestic Paws!!! I wish I could give them 10 stars. We have been using their dog walking service for about three months now and have been so impressed with everyone on their team.  We have had Rob and Nick walk our rescue puppy- both are AMAZING. They send an email update after every walk (with a summary and photos), which has become the highlight of our day. I would highly recommend their services!”

Cassie B. on Yelp
  •   One of a kind dog walking service! I've dealt with a few others in the City but no one compares. Nancy treats my babies with so much care and affection I could never go with anyone else. Give her a try you won't be disappointed.

    thumb Maria L.
    5/09/2015
  •   After hearing rave reviews about Majestic Paws from other dog owners in the South Loop, I decided to give them a try. One of the managers, Owen, came to our apartment to do a meet and greet with me, my husband, and our puppy before the first appointment. He had us fill out some informational forms, download the mobile app that is used for scheduling and communicating information about walks, and took detailed notes about our preferences.
    Since then, Ray from Majestic Paws has been walking our puppy Watson over the last few months, and we are very happy with the level of service we have received. Ray is always on time and professional, and I can tell our puppy loves him. With Majestic Paws' app and tracking, I know exactly what time Ray arrives and leaves and can see where he takes Watson on his walks. Each walk also includes 3 pictures, so I can see him having fun exploring, playing, or having his mid-day snack. Ray comes twice a day to visit Watson (once in the morning and once in the afternoon), and we pay $16 for each 25 minute walk.
    I would definitely recommend Majestic Paws!

    thumb Valerie B.
    4/25/2019
  •   Our old dog walking service, Urban Tails, was recently acquired by Majestic Paws and we couldn't be happier. It has been SUCH an improvement since Nancy took over the business. While the awesome dog walkers have stayed the same, the overall level of service, communication, and even website have improved greatly. It's clear that they really take the business seriously, and are really passionate about caring for their clients' pets. We love the daily notes and pictures too!

    thumb Julia K.
    10/29/2015
  •   I cannot say enough good things about this company and their employees! The owners are amazing. Owen is the one that usually communicates with me but they are wonderful people and they are GREAT at what they do! They are so communicative, they always show up within your requested time-frame, and our dogs LOVE them. Great people who do a great job, that you can trust to not only enter your home when you're gone, but to also take great care of your animals. I would give them 1,000 stars if I could. If you need a dog walker in the Chicago area, there is no doubt, Majestic Paws is who you want.

    thumb Mike R.
    3/03/2020
  •   Thanks to Majestic Paw, my family had a wonderful vacation last two weeks when Nancy and her great people did an AMAZING job about taking care of our little kitty Luna!

    Here's the reason why my husband & I were so impressed:
    I got some voicemails when my family and our friends were in Yellowstone National Park. I didn't pay them much attention since scam bothers me all the time, and it's hard to play the message with that POOR signal...

    Well anyway.. when I finally got my phone right I heard Nancy and her friends CANNOT OPEN the apt's door for like 2 days! I was so worried at the moment and was checking my mailbox like a mad tapper... Then, I saw tons of Nancy's mails, with EVERY detail, about how the door locked them out, how they tried to reach the apt manager, how happy Luna & Senior (our teeny blue fish with hardly-seen smiling face..) were when they finally step in the room... 

    Nancy, Jessica, Zak, Tyler, they wrote down note everyday they came in and I think that's kind of a gift (like Luna's diary) for us when we got home. Thank you guys, thank you Majestic Paw!!

    thumb Vivienne H.
    10/09/2015
  •   I've been using Majestic Paws for almost two months now and I have to say that I love working with them for several reasons.  The 1st reason is that when I met with Nancy the owner for the initial house visit she seemed to be very interested in making sure that she matched me with the right walker.  I like the fact that she was more interested in finding the right match than in just picking up another customer.  She matched me with Celeste who has been an excellent fit and who I can tell really cares about my pets.

    The next reason is that they GPS track all of their walks and send me an email letting me know when the walk starts and when the walk ends.  This takes a load off my mind because if I'm out of town I don't have to worry if someone has been by to take care of the pets.  I get emails telling me when they came by and when they leave with written updates and pictures.  I love getting those updates.

    I also like the fact that they background check their employees and it seems that they don't have a high amount of employee turnover which is very critical to consider when giving someone a key to your home.

    Also, Majestic Pets is VERY easy to work with.  I haven't had any problems so far with scheduling with them (and I travel a lot).  They've also been very good with handling last minute emergencies like the time I got held over for an extra night due to flight delays.

    Their billing and payment is seamless and I like this.  They bill me like clockwork  and automatically run my credit card for my balance at that time.  Their website interface is easy to use and they make it really easy for me to do business with them.

    Lastly, I know my pets are very well cared for.  When I come home they are happy and content.  They like Celeste and they obviously feel comfortable with her as I don't get many reports of misbehavior or accidents.

    I've used different Dog Walking services across the country and this one definitely is at the top of the list in terms of overall service.   If you're looking for a walker in the South Loop, I'd definitely recommend Majestic Paws.

    thumb Khesa P.
    3/30/2016
  •   Majestic Paws is best in class if you are looking for pet services! Nancy and the entire team are great to work with and do a great job caring for you pet. My wife and I have had them walking our dog for 1.5 years now and have never had an issue. Their technology is awesome and makes you look forward to your completed walk email. Unfortunately, we are moving away from Chicago for work, so we won't have the pleasure of continuing to use them as our dog walker. Lovey thanks Celeste for their daily stroll around the neighborhood!

    thumb Matthew L.
    7/16/2018
  •   I have using their dog walking services for 2 months now and it has been a great experience. Owen is very responsive they have fantastic customer service skills and my dogs are happy with their walkers. I would recommend them to anyone

    thumb Gabi O.
    4/28/2018
  •   My husband and I absolutely love Majestic Paws.  When we started using them for dog walks (about a year and a half ago) we had never used a dog walking service before.  Owen and his team were very transparent about the process and have been an absolute pleasure to work with.  They made us feel very comfortable, and Sebastian (our dog) loves them!  We love getting the daily updates and pictures from Sebastian's walk, too.  The walks are also tracked by GPS, and email updates are sent when the walk begins/ends.  The pricing is (we feel) very good, and the service is extraordinary.  We couldn't be happier, and highly recommend them for any pet service!

    thumb Jessica C.
    11/08/2018
  •   Nancy & her crew care for CATTRINA our cat like family! In the summer our plants are properly cared for, our mail is in a nice neat pile on our kitchen table, and any litter tracked into the halls is neatly vacuumed up. We are able to travel with complete confidence knowing that Cattrina and our home are in the best of hands.

    thumb MARK K.
    12/31/2015
husky sitting with paws out

Give Your Pet a Majestic Experience

Just because you can't be at home doesn't mean your pet can't feel loved and pampered with treatment fit for a prince or princess. Your dog's walker or cat's sitter will become one of your pet's most trusted friends—someone who can be counted on to arrive on time, ready to play and deliver the royal treatment. Doesn't your dog or cat deserve the best? Now is the time to schedule your pet's first majestic experience.

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