What Majestic Paws’ Clients are Saying

  One of a kind dog walking service! I've dealt with a few others in the City but no one compares. Nancy treats my babies with so much care and affection I could never go with anyone else. Give her a try you won't be disappointed.

  After hearing rave reviews about Majestic Paws from other dog owners in the South Loop, I decided to give them a try. One of the managers, Owen, came to our apartment to do a meet and greet with me, my husband, and our puppy before the first appointment. He had us fill out some informational forms, download the mobile app that is used for scheduling and communicating information about walks, and took detailed notes about our preferences.
Since then, Ray from Majestic Paws has been walking our puppy Watson over the last few months, and we are very happy with the level of service we have received. Ray is always on time and professional, and I can tell our puppy loves him. With Majestic Paws' app and tracking, I know exactly what time Ray arrives and leaves and can see where he takes Watson on his walks. Each walk also includes 3 pictures, so I can see him having fun exploring, playing, or having his mid-day snack. Ray comes twice a day to visit Watson (once in the morning and once in the afternoon), and we pay $16 for each 25 minute walk.
I would definitely recommend Majestic Paws!

  Our old dog walking service, Urban Tails, was recently acquired by Majestic Paws and we couldn't be happier. It has been SUCH an improvement since Nancy took over the business. While the awesome dog walkers have stayed the same, the overall level of service, communication, and even website have improved greatly. It's clear that they really take the business seriously, and are really passionate about caring for their clients' pets. We love the daily notes and pictures too!

  I cannot say enough good things about this company and their employees! The owners are amazing. Owen is the one that usually communicates with me but they are wonderful people and they are GREAT at what they do! They are so communicative, they always show up within your requested time-frame, and our dogs LOVE them. Great people who do a great job, that you can trust to not only enter your home when you're gone, but to also take great care of your animals. I would give them 1,000 stars if I could. If you need a dog walker in the Chicago area, there is no doubt, Majestic Paws is who you want.

  Thanks to Majestic Paw, my family had a wonderful vacation last two weeks when Nancy and her great people did an AMAZING job about taking care of our little kitty Luna!

Here's the reason why my husband & I were so impressed:
I got some voicemails when my family and our friends were in Yellowstone National Park. I didn't pay them much attention since scam bothers me all the time, and it's hard to play the message with that POOR signal...

Well anyway.. when I finally got my phone right I heard Nancy and her friends CANNOT OPEN the apt's door for like 2 days! I was so worried at the moment and was checking my mailbox like a mad tapper... Then, I saw tons of Nancy's mails, with EVERY detail, about how the door locked them out, how they tried to reach the apt manager, how happy Luna & Senior (our teeny blue fish with hardly-seen smiling face..) were when they finally step in the room... 

Nancy, Jessica, Zak, Tyler, they wrote down note everyday they came in and I think that's kind of a gift (like Luna's diary) for us when we got home. Thank you guys, thank you Majestic Paw!!

  I've been using Majestic Paws for almost two months now and I have to say that I love working with them for several reasons.  The 1st reason is that when I met with Nancy the owner for the initial house visit she seemed to be very interested in making sure that she matched me with the right walker.  I like the fact that she was more interested in finding the right match than in just picking up another customer.  She matched me with Celeste who has been an excellent fit and who I can tell really cares about my pets.

The next reason is that they GPS track all of their walks and send me an email letting me know when the walk starts and when the walk ends.  This takes a load off my mind because if I'm out of town I don't have to worry if someone has been by to take care of the pets.  I get emails telling me when they came by and when they leave with written updates and pictures.  I love getting those updates.

I also like the fact that they background check their employees and it seems that they don't have a high amount of employee turnover which is very critical to consider when giving someone a key to your home.

Also, Majestic Pets is VERY easy to work with.  I haven't had any problems so far with scheduling with them (and I travel a lot).  They've also been very good with handling last minute emergencies like the time I got held over for an extra night due to flight delays.

Their billing and payment is seamless and I like this.  They bill me like clockwork  and automatically run my credit card for my balance at that time.  Their website interface is easy to use and they make it really easy for me to do business with them.

Lastly, I know my pets are very well cared for.  When I come home they are happy and content.  They like Celeste and they obviously feel comfortable with her as I don't get many reports of misbehavior or accidents.

I've used different Dog Walking services across the country and this one definitely is at the top of the list in terms of overall service.   If you're looking for a walker in the South Loop, I'd definitely recommend Majestic Paws.

  Majestic Paws is best in class if you are looking for pet services! Nancy and the entire team are great to work with and do a great job caring for you pet. My wife and I have had them walking our dog for 1.5 years now and have never had an issue. Their technology is awesome and makes you look forward to your completed walk email. Unfortunately, we are moving away from Chicago for work, so we won't have the pleasure of continuing to use them as our dog walker. Lovey thanks Celeste for their daily stroll around the neighborhood!

  I have using their dog walking services for 2 months now and it has been a great experience. Owen is very responsive they have fantastic customer service skills and my dogs are happy with their walkers. I would recommend them to anyone

  My husband and I absolutely love Majestic Paws.  When we started using them for dog walks (about a year and a half ago) we had never used a dog walking service before.  Owen and his team were very transparent about the process and have been an absolute pleasure to work with.  They made us feel very comfortable, and Sebastian (our dog) loves them!  We love getting the daily updates and pictures from Sebastian's walk, too.  The walks are also tracked by GPS, and email updates are sent when the walk begins/ends.  The pricing is (we feel) very good, and the service is extraordinary.  We couldn't be happier, and highly recommend them for any pet service!

  Nancy & her crew care for CATTRINA our cat like family! In the summer our plants are properly cared for, our mail is in a nice neat pile on our kitchen table, and any litter tracked into the halls is neatly vacuumed up. We are able to travel with complete confidence knowing that Cattrina and our home are in the best of hands.